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Available in select locations.The Elizabeth NJ Transit Train Station has a Bike Depot which will provide you with safe, secure, covered storage for your bike while you are at work or visiting downtown Elizabeth. Whether you commute via train, rail, bus or park near your work – we make it easy for you to pay on the go using pre-tax dollars. In addition to debit and credit cards, Passport Parking accepts the WageWorks® Commuter Card and the Commuter Check Prepaid Mastercard®.

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Please enter the temporary license plate number and state into the application.ĬAN I USE PRE-TAX BENEFIT CARDS FROM MY EMPLOYER? WHAT DO I DO IF I HAVE A TEMPORARY LICENSE PLATE? Please note: wallet availability and offers vary based on location. You’ll have the option to load the wallet during the payment selection step. To fund a wallet, you must initiate your first parking session. You can send a bug report and our support team will get back to you promptly. It will end when the selected stay has ended. There’s no need to stop the parking session. Since the zone number is the same, the active session will work for the new space you parked in. To encourage turnover and convenience, you can move spaces with an active session. The PIN number is a four digit number of your choice with which you will login with.ĬAN I MOVE SPACES WHILE I HAVE AN ACTIVE SESSION?

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The verification code is a 3 digit code that verifies you have entered in the correct cell phone number or email when signing up. WHAT IS THE DIFFERENCE BETWEEN A VERIFICATION CODE AND MY PIN NUMBER? Login and select ‘Profile’ and then hit deactivate account. To deactivate your account you must go to m.

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Login and select ‘Profile’ from the side menu and then update your email. To change your email address you can use the app or website. HOW DO I CHANGE THE EMAIL ADDRESS ON MY ACCOUNT? Select ‘Send Bug Report’ report from the side menu with a description of the issue. If you don’t know your old card information please send an email to RATES SHOWN IN THE APP DO NOT MATCH SIGNAGE AT MY PARKING LOCATION? It will then ask you for your current card information on your account for security reasons. To change your PIN you will login to the app or website and select the ‘Reset Pin’ button on the first page. The app will save recent license plate numbers you’ve used before too! Login and select ‘Vehicles’ from the side menu. HOW DO I ADD ANOTHER LICENSE PLATE NUMBER TO MY ACCOUNT? To delete a card, select ‘Payment’ from the side menu and choose the card you wish to remove, then ‘Delete Card’. Enter your new card information and check the ‘Save payment info’ if you wish to save this card for future use. Login and select ‘Payment’ from the side menu. You can start additional parking sessions by clicking ‘New Session’ in the side menu.

Use the checkboxes to enable/disable the reminders. Login to your account and click ‘Options’. Click ‘Parker History’ in the side menu and you’ll be able to view previous parking sessions and access receipts. To view your parking history you can use the app or website. HOW DO I VIEW MY PARKING HISTORY/GET RECEIPTS? If you can’t extend your time it could be because you have already reached the maximum stay allowed set by the parking operator. When using the application, you will know your parking session has successfully started once you see the countdown timer on the screen. HOW DO I KNOW MY PARKING SESSION HAS STARTED? You will have the option to load the wallet during the payment selection step. To start a parking transaction there is a $0.35 cents transaction charge. HOW MUCH DOES IT COST TO USE THE SERVICE?

The menu button is the icon with the three white lines in the left-hand corner of the screen. You can find the zone number located on signage on the lot or on decals on the meter. The zone number is required to start your parking session and identifies where you are parked. WHAT IS THE ZONE NUMBER/HOW DO I FIND IT? The meters don’t sync with our system, but the parking enforcers will see your mobile payment on their handheld device. WHY DOESN’T THE METER CHANGE/HOW DOES ENFORCEMENT KNOW I PAID? When using mobile pay web, modern browsers such as Chrome, FireFox and Safari are the most compatible.

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We highly recommend using Apple or Android for downloading the application. WHAT DEVICES AND BROWSERS SUPPORT PASSPORT THE BEST? Once registered, you only need to park, click on the PassportParking app on your Smartphone, as your account information is already stored, enter the zone number listed on the signage, select how long you wish to park for, confirm and you will be done! Please note: your wireless carrier’s message and data rates may apply. HOW DO I USE PASSPORT/HOW DO I PAY WITH MY PHONE?ĭownload the PassportParking app from the App Store or Google Play. Please find our Frequently Asked Questions below:

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